Super Rugby AU Grand Final Ticket Information: Brumbies Members

· Super Rugby - AU
by Brumbies Media

The Plus500 Brumbies have secured hosting rights for the 2020 Super Rugby AU Final, having finished top of the ladder at the end of regular season.

Please read the below information thoroughly before attempting to access tickets.

To thank our members for their dedication and unwavering support during the unprecedented times experienced during 2020, all Season-Ticketed Brumbies members will be granted one complimentary ticket per membership to be redeemed through Ticketek.

Non-Access and 4-game members will be given access to purchase tickets before the public.

We are hoping the capacity at GIO Stadium will be increased to 25% (6000 seats) for the Final, however this is subject to approval by the ACT Government based on the advice of the Chief Health Officer and is subject to change depending on the ongoing COVID-19 situation in the ACT and surrounding regions.

To access your tickets for the Final, you will need to use your membership barcodes which are located on the back of your membership cards.

All attendees will require a ticket including infants and children under the age of 5. If you have a child under the age of 5 who is not included into your membership, please contact the membership team via or by calling 1300 228 278 to arrange your tickets during the pre-sale period.

Based on membership category, presale access timings are listed below:

Category 1


Access from Wednesday 9th Sept 10am


Tickets through or via 13 28 49



Category 2


Access from Thursday 10th Sept 10am


Tickets through or via 13 28 49



Category 3


Access from Friday 11th Sept 10am


Tickets through or via 13 28 49



Sequence of ticket release

Tickets will be released in stages, with each stage becoming available immediately after the previous release has been exhausted.

This will allow GIO Stadium to decrease capacity should there be a change to the COVID-19 circumstance in the ACT.

Each release caters to a capacity of 1500, 3000 and 6000 respectively. ·     

Release 1 will be the first 1500 tickets. Only tickets in the first 1500 released will remain valid if capacity is brought back to 1500.

Release 2 will be the next 1500 tickets. These tickets will be valid so long as the capacity remains at 3000 patrons.

The 3rd and Final release will be the remaining 3000 tickets taking capacity to 6000 spectators. Please refer to the images and table below for capacities.




If capacity is reduced at any point in time, the Brumbies will attempt to contact all those impacted by both email and SMS as soon as possible following such a decision.



Simply follow the steps below to access your tickets






All attendees are to make sure they are aware of and abide by  the COVID-19 terms and conditions located here


Please also note the following prohibited items: 

  • Any type of bag including a backpack, handbag, camera bag, lunchbox or plastic bags
  • Jackets or items of clothing may not be carried into the venue – they must be worn at the time of entry
  • Thermoses or drink bottles
  • Any signage, flags, posters or musical instrument without prior approval
  • Footballs, or any other kind of ball. 

All attendees will require tickets, this includes children under 5 as well as infants. If you require additional tickets for children and infants not included in your membership, please contact the team via the details below.


Tickets are not transferrable once they have been issued unless via the mobile ticket sharing service provided by Ticketek.


The purchaser or membership account owner is responsible for retaining the contact information of all attendees using their tickets for the purpose of contact tracing.


Venue capacity is subject to change based on direction from the ACT Chief Health Officer and ACT Government.


Should public access to the game be completely prohibited or reduced, all tickets above the allowed capacity will be cancelled and no longer grant entry to the venue.


Any purchases and fees will be fully refunded.All tickets will be digital and distributed as either email or mobile tickets.


No physical tickets will be available, and the box office will not be open for sales on matchday.


Due to Covid-19 restrictions, existing membership seats are not applicable as not all are included in the venue build for this event. Therefore, existing seating rights do not remain for current members.


If you have any questions or queries, please contact the membership team via or by calling 1300 228 278.